Privacy Policy

At Kurdistan Digital HealthNet (KDHN), we are committed to protecting your privacy and ensuring the security of your personal and health-related information. This Privacy Policy explains how we collect, use, and safeguard your data when you access our platform and services. By using KDHN, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Personal Information:
When you sign up for KDHN services, we may collect personal information, including but not limited to your name, email address, phone number, and contact details.

Health-Related Information:
We may collect health-related data, including your medical history, prescriptions, pharmacy preferences, and any other information necessary to provide our healthcare services.

Usage Data:
We collect data on how you use our platform, such as your IP address, browser type, device information, and interactions with the platform. This helps us improve the functionality and performance of KDHN.

Cookies and Tracking Technologies:
We use cookies and similar technologies to track your activity on our platform. These technologies help us improve user experience, analyze trends, and personalize content.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing Services: To deliver the healthcare services, connect patients with pharmacies, and facilitate communication between healthcare providers.
  • Improvement of Services: To enhance the functionality, usability, and features of KDHN based on your usage and feedback.
  • Personalization: To personalize content, recommendations, and services based on your preferences and health information.
  • Communication: To notify you of important updates, promotions, or changes to our services. We may also use your information to respond to inquiries or feedback.
  • Compliance and Legal Obligations: To comply with applicable laws and regulations, and to prevent fraudulent activities or abuse of our services.

3. Data Sharing and Disclosure

Sharing with Healthcare Providers and Pharmacies:
We may share your health-related information with healthcare providers, pharmacies, and other partners as part of the services we provide, but only when necessary to ensure safe and accurate healthcare delivery.

Third-Party Services:
We may engage third-party service providers to assist in operating our platform and performing business-related functions, such as data analytics, hosting services, and customer support. These third parties are obligated to keep your information confidential and are prohibited from using it for any purpose other than providing services to KDHN.

Legal Compliance:
We may disclose your personal information if required by law or in response to legal processes, such as court orders or government requests.

4. Data Security

We implement appropriate security measures to protect your personal and health-related information from unauthorized access, alteration, disclosure, or destruction. While we take reasonable precautions to secure your data, no system can be 100% secure, and we cannot guarantee the absolute security of your data.

5. Retention of Data

We retain your personal and health-related information only as long as necessary to provide our services, comply with legal obligations, and resolve disputes. Once your information is no longer needed, we will securely delete or anonymize it.

6. Your Rights

You have the right to:

  • Access your personal and health-related information that we hold.
  • Request corrections to any inaccurate or incomplete information.
  • Request deletion of your information (subject to legal and contractual obligations).
  • Opt-out of receiving promotional communications from us by following the instructions in the communication.

If you would like to exercise any of these rights, please contact us at the details provided below.

7. Third-Party Links

Our platform may contain links to external websites or services. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of any third-party site before providing any personal information.

8. Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy regularly to stay informed about how we protect your information.